Privacy Policy

SET Power Systems Privacy Policy

The protection of your privacy is important to SET Power Systems.

We know that you care about which information about you is used and stored. We strictly observe the legal provisions and regulations applicable to us when processing your personal data and we are committed to maintaining robust privacy protection for all our users.

This SET Power Systems Privacy Notice is designed to help you understand how we collect, use and safeguard the information you provide. It explains how we handle your personal information and how you can access and update your preferences. The SET Power Systems Privacy Notice applies to all of your interactions with SET Power Systems through:
• set-powersys.de
• subsites to set-powersys.com
• sister sites if these include this Privacy Notice by reference

Personal data you share with us through these sites will be processed by SET Power Systems and the AVL group according to the principles set out below:

General Information about Data we Collect

We collect “Non-Personal Data” but also “Personal Data”.

Personal Data include, for example, your email, contact and company address information etc. that you provide us (e.g. through a registration process on www.set-powersys.de or through other channels).

Non-Personal Data include all information that cannot be used to identify you as a person, such as usage data, generic demographic information, landing page hit rates referring to our website pages or URLs. When Non-Personal Data is being linked to Personal Data it becomes Personal Data.

Areas of the SET Power Systems Website

Information about the collection of Personal Data when you visit our website

Anyone may visit the public areas of the SET Power Systems website www.set-powersys.de without disclosing his or her name, address, etc. Such information is only requested by SET Power Systems if needed to provide services to you or to fulfill requests you may have (such as ordering documents, subscribing to a newsletter, registering for an event, etc.).

When you use our website for informational purposes, only, and for as long as you do not provide us with any information about you, then we only collect data that is technically necessary for us to show you our website and to ensure its stability and security (legal basis is Art. 6 para. 1 lit. f GDPR). Such data are:

  • IP address of the accessing computer
  • Date and time of retrieval
  • URL of the retrieved page
  • Status message as to whether the retrieval was successful
  • Transmitted amount of data
  • The referrer URL from which the user came to the retrieved page
  • HTTP user agent information (i.e. information about the accessing device, its operating system, and its browser)
  • Information stored in Cookies we have set
  • Log files we have created to be able to describe an event that has occurred during your visit (e.g. acceptance of Terms of Use).

Information about the collection of Personal Data when you register on our website

If you want to enjoy content on our website in a user-targeted manner you are required to register into secure areas, made available as part of our website. The content and applications in such secure areas are selected according to your account settings and access rights.

The Personal Data we collect within such secure areas may include the following, depending on what you have provided:

  • Name and Contact Details (first name, last name, email address, postal address)
  • Registration Information (preferences, participation details of an event, food requests, special assistance requests for an event, event ticket prices and payment methods)
  • Geographical Data (information about where you are located, such as country, city, postal code)
  • Payment Data (payment details such as billing address, payment method and payment status)
  • Interests and Preferences (your interests and preferences related to our products and solutions and what you have downloaded from set-powersys.de)

The purpose of collecting Personal Data in such secure areas, is to make it possible for you, as an SET Power Systems website user, to influence the content we will serve you with (by reflecting your own personal needs and preferences). Also, you enable us to provide you with information on specific topics via your preferred channel (website, email, postal, phone), if you have opted to receive such information. Further, the objective is to make it easier for you to engage and interact with our products and solution portfolios, receive offerings, and purchase products via the SET Power Systems website.

According to Art. 6 para. 1 lit. b GDPR the processing of your data is necessary for fulfilling a contract with us or for carrying out pre-contractual measures, since without this we cannot conclude the contract or take pre-contractual measures.

Information about the collection of Personal Data when you email us

When you contact us by e-mail, through a form on our website (such as the registration form for the participation to an event, or to download a publication), or through other areas on the website made available to you to fill information, the information you provide (your e-mail address and, if applicable, your first name and last name, plus information explicitly asked for, or further information you provide us with) will be stored by us to answer your questions, to process transactions that you have requested or to pass on information about SET Power Systems products and solutions (legal basis is Art. 6 para. 1 lit. b GDPR).

Information about the use of Personal Data when you send us a Letter of Application

When you send us an application (i.e. by e-mail, through a form on our website, mail etc.) we use the Personal Data provided by you to process your application. We collect this data directly from you and receive and store it when you send it to us or otherwise provide it. When doing so, you are explicitly expressing your interest in working for SET Power Systems. You are responsible for ensuring that this information is accurate and truthful. You have the possibility to apply for one specific position only, by referring to the specific position in your application (i.e. in your cover letter, in an e-mail you send us etc.).

The provision of your Personal Data is necessary for the execution of pre-contractual measures, and a possible later conclusion of a contract (legal basis is Art. 6 para. 1 lit. b GDPR). If you would not provide such information, it would mean, that the implementation of pre-contractual measures and any conclusion of a contract would not be possible.

In addition, it is possible for you to provide us with your Personal Data independently of a specific position by mentioning this in your application (i.e. in your cover letter, in an e-mail you send us etc.). You thereby agree, that we process your data independently from a specific application procedure and we may contact you for another suitable position that seems to match your preferences. In the case mentioned we process your data in accordance with Art. 6 para. 1 lit. a GDPR.

The Controller for the application process, pursuant to Art. 4 para. 7 GDPR, is the company identified as the prospective employer in the job advertisement. If no such information is given in the job advertisement, the Controller is mentioned in the imprint, as per section “Responsible Body (“Controller”)”.

The information collected within the application process will never be shared with third parties outside the AVL group, but we use third party service providers to provide you with our website. As part of the application process, your data may also be forwarded to the relevant line managers (within the AVL group of companies) if this is necessary to carry out the application process.

After the end of the application process or if you withdraw your application, your data will be deleted in accordance with the applicable legal provisions, unless you agree to be considered for further positions. We will then store your data until you revoke your consent or the retention time specified by you has lapsed.

Information about the use of Personal Data when we choose Custom Audiences on third party sites

We sometimes define Custom Audiences to deliver advertisements to Website Visitors on third party sites (mainly social media sites, e.g. Facebook, LinkedIn, etc.) based on email addresses that we have collected. For example, on Facebook we use Facebook Custom Audiences and on LinkedIn we use Matched Audiences. On these social media websites, we sometimes can identify information about you, such as demographic and other information, such as your academic title, industry, or organization, to improve our marketing efforts. You will learn more about these programs under the following links:
• Facebook Custom Audiences: https://www.facebook.com/business/a/custom-audiences
• LinkedIn Matched Audiences: https://business.linkedin.com/de-de/marketing-solutions/ad-targeting/matched-audiences

Privacy and trust go hand-in-hand. Both are valuable to us.

Responsible Body (“Controller”)

The body responsible for this website and for the privacy aspects of this website (collection, processing and use of your Personal Data) in accordance with Art. 4 para. 7 EU General Data Protection Regulation (GDPR) and its contact details are mentioned in the imprint (individually designated for country pages).

Our data protection manager can be reached by email at: info-sps@avl.com

Your Rights as a Data Subject

You have the right to access according to Art. 15 GDPR, rectification according to Art. 16 GDPR, erasure according to Art. 17 GDPR, restriction of processing according to Art. 18 GDPR, and – if applicable – data portability according to Art. 20 GDPR.

Where we use your Personal Data based on Art. 6 para. 1 lit. f GDPR you further have the right to object against our use of your Personal Data. We shall no longer process such Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms. If you want to exercise your right to object in such a scenario, please contact us at: info-sps@avl.com

Where we process your Personal Data on the basis of your consent, you can revoke that consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent prior to the revocation. If you want to withdraw your consent, please contact us at: info-sps@avl.com

For your safety and ours, we may need to authenticate your identity before fulfilling your request.

Furthermore, if applicable on you, there is also a right to lodge a complaint with an appropriate data privacy regulatory authority (Art. 77 GDPR).

To What Extent Is There Automated Decision-Making?

We generally do not use any automated decision-making pursuant to Art. 22 GDPR. If we use this procedure in individual cases, we will inform you of this separately, as long as this is a legal requirement.

Storage of Your Personal Data

Retention of Your Personal Data

In order to offer you the best customer experience, we are storing the Personal Data that have been provided by you during your interactions with SET Power Systems.

We delete this data after the storage is no longer required. We may need to keep data on file beyond that period if statutory retention rules require us to do so. In such scenarios, we will restrict the processing to what is needed to fulfill the statutory retention rules. For data retention in the context of our use of Google Analytics see below “Google Analytics”.

Personal Data you provide online may be linked to information passed on to SET Power Systems when services or products are ordered.

Deletion of Your Personal Data

SET Power Systems will provide you with information about what Personal Data of yours we store. You can get information about your stored data at any time free of charge, and you may at any time assert your right to correct incorrect information, or to delete your data. If you wish to do so, please contact our data protection manager at info-sps@avl.com

Security Measures we Apply When Holding Your Data

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons SET Power Systems makes appropriate efforts to protect Personal Data against accidental and illegal destruction and loss. SET Power Systems endeavors to ensure that Personal Data is used in a proper manner and to protect it from unauthorized access, use, or disclosure. We use a combination of process, technology and physical security controls to help protect personal information from unauthorized access, use, or disclosure.

Further, access to personal information is restricted to those employees, contractors, and agents of SET Power Systems who need to know such data to perform their assigned functions and develop or improve our products and services.

Are Your Personal Data being Shown to Others?

Sharing your Personal Data with partners of SET Power Systems, other AVL Affiliates and/or AVL companies

Any Personal Data that you provide online through SET Power Systems websites may be passed on to other AVL Affiliates and/or AVL companies. We will do so only if deemed appropriate. All AVL Affiliates and/or AVL companies are bound by a groupwide Data Protection Policy.

Sometimes, and least partially, your Personal Data will be processed outside the EU or the EEA, namely in the following countries: Brazil, China, India, Japan, South Korea, Russia, Thailand, Turkey, and the United States. Other destinations may be added over time. Please refer to the current list of AVL Affiliates at https://www.avl.com/avl-worldwide. Transfers to AVL Affiliates and/or AVL companies will be made on the basis of declarations of adequacy or other accepted safeguards according to the Articles 44 et seq. of the GDPR, in particular standard data protection clauses adopted by the European Commission.

Please contact us if you would like to request to see a copy of the specific safeguards according to Art. 46 GDPR applied to the export of your information.

Use of other Service Providers

We use service providers for a range of services. If we do so we ensure to be in compliance with the requirements under Art. 28 GDPR (provision describing the safeguards to apply when data processors are being used).

Secure Transmission

When special categories of Personal Data are transferred over the Internet, we encrypt it using Transport Layer Security (TLS) encryption technology or similar technology.

Your Personal Data in SET Power Systems Marketing and Promotion Activities

General

In addition to the processing of your Personal Data for purchasing reasons, we may use your information for the following marketing purposes (legal basis is Art. 6 para. 1 lit. f GDPR):

  • Sending interest-related newsletter
  • Inviting you to events and webinars
  • Informing you about the latest product and software releases, product recommendations, market trends/insights and promotions
  • Inviting you to participate in surveys in order to help us to improve our communication and communication platforms
  • Provide you with emails containing updates about technical developments and similar information.

Sometimes, we may ask you for your consent with respect to our marketing and promotional endeavors (legal basis then is Art. 6 para. 1 lit. a GDPR).

Opting-out from Our Communications

You can always unsubscribe from SET Power Systems marketing communication by contacting us at: info-sps@avl.com. Your request will be processed within a few working days. You then will be unsubscribed from all further information such as event, webinar, product and solutions, product release highlights etc. (except if you limit your opting-out to specific categories of messages). You can also object against such use of your Personal Data by contacting us at: info-sps@avl.com

Where we process your Personal Data on the basis of your consent you can revoke that consent at any time. The revocation does not affect the legality of the processing carried out on the basis of the consent prior to the revocation. If you want to withdraw your consent, please contact us at: info-sps@avl.com

Cookies and Similar Technologies

We are using cookies on our website.

What are Cookies?

Cookies are small files that are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and they can be accessed either by the web server or the client computer. This allows the server to deliver a page tailored to a particular user, or the page itself can contain some script that is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next (see http://www.whatarecookies.com/).

What are Cookies being used for?

Cookies help to improve your experience with our website by helping you resume where you left off, remembering your login, your preferences, and or providing you with various tailored functions, such as showing you content targeted to your interests. We use information derived from cookies to improve the navigation structure of the SET Power Systems website and optimize their user-friendliness (legal basis is Art. 6 para. 1 lit. f GDPR). A large part of the SET Power Systems website may also be viewed without cookies.

What kind of Cookies are we using?

Some of the cookies which are used on our website are necessary, while others help us to improve your experience by providing insights into how the site is being used. Necessary cookies enable core functionality. The website cannot function properly without these cookies; they can only be disabled by changing your browser preferences. Analytical cookies help us to improve our website by collecting and reporting information on its usage.

These cookies may be session cookies or persistent cookies. Session cookies will be deleted when you close the browser, or shortly after having logged out. Session cookies store a session ID. With this, different requests from your browser can be assigned to the shared session so that your computer can be recognized when you return to our website. Persistent cookies are stored on your device for a certain period of time and are automatically deleted after that period of time, specified for each individual cookie, has lapsed.

How can I avoid the placing of Cookies on my device?

When opening the website you will see a banner that is being shown on the website. You can confirm that you are permitting analytical cookies.

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the browser used, and may thus deny the setting of cookies. This is possible in all popular internet browsers. If you deactivate the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.

Deleting Cookies Manually by You

You can at any time delete cookies that already have been stored on your device. Files containing cookies are usually stored in your browser directory.

Google Analytics

To constantly improve and optimize our SET Power Systems product and service offerings, we are using web tracking technologies. For this we are using Google Analytics, a Web analytics tool offered by Google Inc. (“Google”, www.google.com) that provides statistics and tracks web traffic.

Google Analytics requires the placing of “cookies” on the device from which you access the web pages. These cookies enable us to analyze the use of our web pages by you. In addition, for the purpose of identifying trends and improving our online offer, usage data, like the page last visited, the browser used, date, time, etc. are being evaluated. The information generated by the cookie about the use of the web pages are usually transmitted to a Google server in the USA and stored there. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework.

SET Power Systems uses Google’s services by enabling the IP anonymization feature. This leads to Google storing the user’s IP address only in a shortened format, resulting in anonymization / masking. The anonymization or masking of the IP takes place after the IP addresses arrive in the Google Analytics data collection network, but before any storage or processing of the data takes place. For more information, see: IP Anonymization in Google Analytics.

On behalf of SET Power Systems, Google will use the information obtained from cookies to evaluate the use of the web pages by you, to compile reports on web page activity and to provide other services related to web page activity and internet usage to SET Power Systems. This is our legitimate interest in data processing. The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f GDPR.

In addition, data submitted to Google via the Google Analytics service is linked by Google with third-party cookies associated with visits to other websites, such as when an advertiser uses their Google Analytics data to create more relevant ads or would like to more accurately analyze their traffic. More about this can be found under the explanatory page about Google Analytics provided by Google.

You may prevent the cookie generated information (including your IP address) from being collected, transmitted to Google and processed by Google by downloading and installing the browser plug-in available at the following link (effective only for the device on which you install the browser plug-in): http://tools.google.com/dlpage/gaoptout (not for mobile devices).

Instead, you can prevent the placing of cookies on your device by adapting the settings in your browser software accordingly.

Additional information about the third-party provider:

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